![]() Then click Settings to open the Drivers manager window. Select the Use Universal Restore check box.When the Disk Recovery window opens, select the system partition’s check box and choose the recovery destination.Select the backup version you want to recover on the Disks and partitions tab, and then click Recover. When there are several backup versions, click Explore and recover. Click the Recover button on the backup’s box if the backup consists of a single version.Select a backup containing your system partition in the My Backups area on the main screen.Recovering your system with the help of Acronis Universal Restore The driver files should have *.inf, *.sys or *.oem extensions. Please note that if you downloaded the drivers in *.exe, *.cab, *.zip format, you should extract them first. You can download the drivers for your motherboard on the Vendor’s web-site. These drivers are critical for booting the operating system. You can use Acronis Universal Restore for recovering your system disk both from tib and vhd files.Īcronis Universal Restore is unavailable when recovering the system partition from an Acronis Nonstop Backup.īefore proceeding with recovery, make sure you have drivers for the hard disk drive controller or chipset drivers for the new motherboard. This may be useful, for example, after replacing a failed motherboard or when deciding to migrate the system from a desktop to a laptop. Choose this option when recovering your system disk to a computer with a dissimilar processor, different motherboard or a different mass storage device than in the system you originally backed up. For more information see Acronis Universal Restore. In most cases following steps 1-5 above will be enough, but if the issue persists, please collect all the information mentioned under step 6 and contact Kaseya support.Using Acronis Universal Restore (provided by separately purchased Acronis True Image Home 2011 Plus Pack) will help you create a bootable system clone on different hardware. * collect Acronis report from the restored machine to get disk and partition layout: * get a capture of Windows registry from source system (where backup was created) - you can do it in the same way as above (ntbtlog.txt from the source system is not necessary) Create files/folders backup of the following files: Boot the computer from the recovery CD again * get a capture of Windows registry and ntbtlog.txt from restored system: * is it possible to boot into safe mode or "last known good configuration"? (!) If the system keeps rebooting instead of getting to BSOD, hit F8 and select the option Disable automatic restart on system failure. ![]() ![]() * get a photo or exact text message of BSOD * what happens to the machine after the restore? (Black screen, BSOD?) ![]() if necessary please contact hardware vendor support to get drivers in SYS, OEM or INF extension.Ĥ) Run the recovery and specify folder with the drivers for Universal Restore to search for the driversĥ) When the restore is completed, before you reboot, please collect a log of recovery operation (this will be required if system does not boot) - go to Help > Collect System Information in the recovery CD menu and save the output to a local or USB attached driveĦ) If OS still does not boot after restore please collect the following logs necessary for investigation: ![]() EXE packages they can be extracted usually. Make sure that drivers are in SYS, OEM or INF format - these are the only formats that Acronis Universal Restore recognizes. (!) Make sure that you download drivers for the OS that will be restored to the target machine and also that drivers fit with the architecture of the OS (x32, 圆4)ģ) Save all downloaded files in one folder. The recovery CD could not install drivers for a device critical for booting the operating system, such as motherboard or hard-disk.ġ) Use the most recent version of the Acronis Recovery CD, which you can download from hereĢ) Go to the target hardware vendor's website and download all motherboard, chipset, RAID, SAS and SCSI drivers available for the particular machine model. There may be a blue-screen (BSOD) or it may continually reboot.Restore is completed using the Acronis recovery CD (Universal Restore), but the operating system will not boot correctly.Operating system does not boot after restore using Acronis recovery CD (Universal Restore) ![]()
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